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      Chief of Staff Interview

      2 May 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 7 weeks. I interviewed at TestGorilla in Apr 2024

      Interview

      The interview started with the skill test (2hr), then a video interview (1hr), an assignment (3hr), and another video interview (1hr). I have to echo the sentiment in other reviews in terms of a certain disrespect towards candidates and an impersonal approach. I invested a total of 10 hours in the process (rounds + preparation) and was rejected over email by someone I had not spoken to in the process, with very generic feedback on something that barely came up in the interviews. I got the idea that they don't ask the same questions to anyone, therefore are not fairly comparing candidates. Their marketing is really great, but based on that I had expected them to have a different approach towards people that invest a lot of time and be a bit better organised internally. Interviews were rescheduled multiple times and most times it took them more than 24 hours to confirm after I sent my availability or chose a time, it was also a one-way process where of the total hours invested only 15 minutes were for me to ask questions. All that can happen, but I did expect a more personal and substantiated approach to rejecting someone after they invested so much time.

      Interview questions [1]

      Question 1

      How do you approach meetings, are you organised?
      Answer question
      5
      avatar
      TestGorilla response
      2y
      Thank you for taking the time to share your feedback. We’re sorry to hear that you did not have a good experience going through our process. We try to keep our initial skills tests to around 60 minutes (for this role, it was 76 minutes), but appreciate this is still a sizeable time investment. We always aim to get back to candidates within the day, but occasionally time zone challenges mean we fall short of this target. Thank you for bringing this to our attention as we're hoping to do better here! We will take your feedback into consideration to be more thoughtful and set up the right expectations in the way we interact, including providing valuable feedback for candidates at the end of the process, as we recognize how important this is. Thank you again for your feedback and for taking the time to go through our assessment. We wish you all the best with your current search.