I applied through an employee referral. The process took 1 week. I interviewed at THG
Interview
One stage straightforward interview with hiring manager. Mixture of competency based questions and about experience. Initial phone call with HR then one stage interview. Interview was scheduled a week after initial phone w
Interview questions [1]
Question 1
Tell me about the last time you had a difficult client
I applied online. The process took 2 weeks. I interviewed at THG (Manchester, England) in Oct 2023
Interview
easy standard questions. Make sure you are prepared to speak about classic questions like how you will respond to difficult customer situations and what makes customer service great. Fairly easy
I applied online. The process took 4 weeks. I interviewed at THG in Jan 2022
Interview
Just a really confusing and disorganised process as they went completely quiet after I had 2 interviews and was suggested for a final round. I had to chase them for an update as it had been over a week even though they were initially quick to respond.
They then just stopped updating altogether so the candidate experience was very poor.
Interview questions [1]
Question 1
Tell me about your experience and what you're looking for?
What type of working environment do you like working in?
