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      TELUS

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      Executive Lifestyle Management
      3.7★Compensation and benefits

      Customer Service Representative (CSR) II Interview

      26 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Customer Service Representative (CSR) II interview reviews for TELUS

      Customer Service Representative (CSR) II Interview

      24 Mar 2021
      Anonymous employee
      Taguig
      Accepted offer

      Application

      I interviewed at TELUS

      Interview

      Comfortable. The interviewer is nice and you wont feel intimidated. Its easy to pass the interview. After that they will send you an email letting you know if you pass or failed the interview
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at TELUS (Taguig) in Nov 2018

      Interview

      They are asking for mostly the common interview questions that you can search on the internet. It was easy and I can say that it is happy here. Benefits are great, expect an HR interview, Exam, and Final Interview for the process. Once hired, they'll discuss the salary and will process the documents for you as well.

      Interview questions [1]

      Question 1

      Common interview questions like why do you want to work with us, tell me about yourself, why do you want this job, what are your greatest strengths and weaknesses.
      1 Answer

      CSR-II Interview

      26 Aug 2019
      Anonymous employee
      Quezon City, National Capital Region
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at TELUS (Quezon City, National Capital Region) in Aug 2018

      Interview

      You will be asked to take a written and verbal examination first then once you passed the test, you will be called for an interview with the HR manager, once you passed the initial interview, there will be a final interview with the department head

      Interview questions [1]

      Question 1

      How committed are you?
      Answer question