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      Customer Service Agent Interview

      8 Oct 2015
      Anonymous employee
      Colorado Springs, CO
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at Startek (Colorado Springs, CO) in Aug 2015

      Interview

      The interview consisted of a pre-screening call center online test and an in-person interview. After the offer they collected information for a background check and gave 24 hours to complete a drug test at a nearby lab. The recruiter was personable and enthusiastic about the company - and, as it turns out, I became a member of her team.

      Interview questions [1]

      Question 1

      1.How would you handle a difficult, mad customer?
      1 Answer

      Other Customer Service Agent interview reviews for Startek

      Customer Service Agent Interview

      14 May 2017
      Anonymous employee
      Myrtle Beach, SC
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Startek (Myrtle Beach, SC) in Mar 2015

      Interview

      Chaos, it was myself and 6 other people all at same time. There was a phone interview first then I thought i was going in for a 1 on 1 interview but it was a group to take assessment, the information over the phone did not match the process at all. It was not well organized and the interview was 30 minutes late coming in that day.

      Interview questions [1]

      Question 1

      Assessment and the we were asked our ability to work 100% availability.
      1 Answer

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