I applied online. I interviewed at Stainless Software in Jan 2026
Interview
The interview starts off well and the recruiter is nice but I’m not sure what the hell these people are looking for. The jobs been open for months unfilled.
They make you pass some arbitrary debugging test in 3 code languages with no AI (why). And if you don’t get far enough you don’t go on to the next round. Support engineers aren’t supposed to be software developers. If you want a software developer hire a software developer.
Note to management: if after having a posting available for months you can find a single candidate to pass your rigorous stanards- the problem is YOU and your process.
I applied through a recruiter. I interviewed at Stainless Software in May 2025
Interview
The interview process began positively with a pleasant recruiter screening where we discussed my experience, career goals, role expectations, and the company overview. I then completed a 1.5 hour take-home assessment, writing a comprehensive documentation example (I suppose testing technical writing ability), which successfully advanced me to the technical round. However, the technical interview was poorly managed and unprofessional.
Despite receiving a preparatory email explicitly stating I would NOT be tested on code knowledge (standard for support engineering roles), the interviewer arrived late, appeared unprepared, and immediately began testing me on coding - the exact thing I was told would not be covered.
After approximately 10 minutes, the interviewer abruptly ended the session, claiming I wasn't meeting some undefined standard or checkpoint. And that was my last interaction in the interview process, no follow-up email or communication was provided afterward.
The disconnect between what was communicated and what actually occurred, combined with the interviewer's unprofessional conduct and lack of basic courtesy, created an extremely negative experience. This was particularly disappointing given the time investment required for the take-home assessment. The experience raises concerns about internal communication, interview process consistency, and overall company culture.
For a support engineering role where technical troubleshooting skills are more relevant than coding ability, the process felt misaligned with the position requirements and company values.
Interview questions [1]
Question 1
Troubleshooting a random code error in a script, without auto complete or AI tools (why).
I applied through a recruiter. I interviewed at Stainless Software in Dec 2024
Interview
The process included a few behavioral interview rounds followed by a take home project where you build documentation within a specific domain. It did require intimate familiarity with their product, however. Still, it was pretty chill.
Interview questions [1]
Question 1
For today’s exercise, we want you to imagine that you’ve been tasked with adding some additional information on API authentication to the existing Stainless docs.
Some pointers:
It’s okay if you don’t know all the answers at the start. This isn’t a test of your REST or API knowledge (though familiarity will certainly help)
We’re testing your ability to write for a technical audience here. Assume that most readers are technical, have familiarity with what APIs are and what purpose they serve.
We’re also testing your ability to combine various sources of information, so please feel free to use external references like developer blogs, web authentication resources, etc. Please do not use any tools that write this for you (ChatGPT, Claude, LLMs).