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Thank you for taking the time to interview with us. We enjoyed getting to know you during the interview process and were hopeful to have you join our team.
We value and appreciate all of the feedback you provided on this review. This will allow us to make improvements as we evolve and grow as a company. Our intention is for everyone to have a positive experience with SofterWare from the moment their application is submitted to us, so I was sorry to hear you felt we “wasted your time”. Regarding your specific concern regarding salary, perhaps we need to do a better job explaining our goal of providing employees with a full compensation package that makes them feel valued, satisfied, and engaged.
First, we know we’re competing to hire the best candidates, so we make sure our compensation is competitive with similar employment opportunities in our geographic location. Not only do we check what other companies are offering on a frequent basis, we also review our compensation with our staff to make sure we’re addressing their needs. We’ve made many changes based on both factors in recent years, and will continue to do so. Perhaps this is one of the reasons why we’ve been listed as one of the best places to work by Philly.com the last 7 years.
In addition, our total compensation package is comprised of a variety of items, and a competitive base salary is just one component. We also offer quarterly bonus incentives, profit sharing, 401-K match, holiday and paid time off (PTO), health and dental insurance, wellness event reimbursement, parental leave, bereavement leave, professional development program, volunteer time off, charitable donation matching, and more.
Lastly, compensation is an important part of any job, as well as an enjoyable work-life balance. We put an emphasis on this, which is why Philly.com also recognized us as the top company for work/life balance in 2018 for mid-sized companies. Many of our employees have been with us between 5 and 35+ years, and it's because we strive to make SofterWare a great place to have a rewarding and fulfilling career.
I'd like to address your concerns personally if you'd be willing. I believe I can address your concerns during your interview process with us. When you have a moment, please reach out to me at 267-913-5208.
We wish you the best in your new position.
Thank you.
Kathy Piunti
Vice President of Human Resources