Shopify Customer Service Representative (CSR) interview questions

Interviewing was very robotic. Recruiter spent more time reading the CV than asking questions about it, it felt rushed, as if the interview was just set up an hour ago rather than a week ago

Initial screening interview with HR rep, followed by a live functional interview that went over a mock chat and phone interactionInitial screening interview with an HR representative, followed by a detailed live functional interview that included walking through a mock customer support chat, simulated phone interaction, and performance assessment.