I applied online. I interviewed at SeatGeek (Portland, OR) in Sept 2016
Interview
I applied online back in September of 2017, initially for an Office Manager position, but got an email asking if I'd be interested in the open Customer Experience Specialist position instead. I had lots of customer service experience, so I was more than willing to make the switch. The interview process included a pretty quick, pleasant phone screen, then an in-office interview which lasted about an hour, and finally a video chat with the department director that also lasted about an hour. Each interview step was about a week or so apart. Everyone I spoke to was fun, kind, open, and encouraging, but the questions were challenging and you could tell they genuinely cared about hiring people that would not only fit the role, but would fit in with the team and the culture. Overall, it was the most lengthy and intense interview process I've been a part of, but I appreciated how thorough it was and was more than happy to accept the offer when I received it.
Interview questions [1]
Question 1
Give a 2 to 5-minute presentation about something you're passionate about
A long interview process filled with quirky, but insightful interview practices ultimately led to an unsuccessful end. It could have benefitted from some sort of cohesiveness or direction. Going over the same things on several different calls gets a little tiresome.
Interview questions [1]
Question 1
Write a creative cover letter telling us a story about you.
I applied online. I interviewed at SeatGeek (Portland, OR) in Sept 2017
Interview
I started with a phone screening with the NY office. It felt like it well pretty well and i was excited when I was called in to meet in-person. The Portland interview didn't feel as great.
There was a lack of interest from the beginning. The interviewer spent a lot of time just talking. It was scattered and disconnected. The talking went on so long, I wondered if I was going to be asked any questions. The overall vibe felt like I was interviewing with a completely different company than the NY office.
I was not offered the job. I was told they filled the positions with a couple of other candidates. The job is still posted and I have a friend interviewing this week.
I gave the experience a negative rating. I wish I had an option for, "I'm not sure what it was." I lean towards the negative rating given the 2nd interview and the less than honest rejection.
Interview questions [1]
Question 1
The most difficult question: What are your experiences with with tech.?
They didn't ask about working IN tech. They asked about with WITH tech.
We're really sorry to hear you had a negative experience with your 2nd interview with us. We clearly missed the mark in the way we communicated your rejection and we're working with our interviewing team to refresh our approach to rejections at this stage. We appreciate your feedback.
I applied online. The process took 2 weeks. I interviewed at SeatGeek (New York, NY) in Jun 2017
Interview
Got a phone interview after completing the assessment to apply for the position. After which, had a Google hangouts with the lead in the West coast office. After which, had another Google hangouts with the east coast lead. The interviewers were very friendly and willing to answer any questions I asked.
Interview questions [1]
Question 1
Name a time you want above and beyond for a customer.
