I applied online. I interviewed at Robinhood (Phoenix, AZ) in Mar 2021
Interview
Straight Forward Screening call, then a follow up interview with managers. SMART questions, questions about financial markets knowledge and customer service experience. Situational questions regarding client service and working with a team. Overall standard interview questions.
First a recruiter screening, then an online interview with several site leads, lastly a final interview with team lead. At the time of my hiring, the process was very friendly, supportive, and relational.
Interview questions [1]
Question 1
Tell me about a time where you disagreed with how leadership was doing things.
I applied through an employee referral. The process took 1 week. I interviewed at Robinhood (Charlotte, NC) in Apr 2021
Interview
The interview process was very relaxed. I chatted with the recruiter followed by 2 interviews with CX Managers. The interviewers asked good question but made sure the interaction was very conversational. I get nervous very easily and my nerves melted away and I was able to focus on quality answers to the questions.