I applied online. I interviewed at Regus (Taichung) in Aug 2021
Interview
English self-introduction, then you can talk in Mandarin. They asked questions from my CV. After that , they talked about the details of the job and the company. Showed the working environment. Give you a idea if you get the job, what you’re going to handle
Interview questions [1]
Question 1
Q: what’s the most impressive conflicts in your service experience? The tough customer you’ve ever met?
Q: questions from your cv, for example, career gap
I applied online. I interviewed at Regus (Jakarta)
Interview
I had a disappointing experience with the recruitment process due to unclear communication and lack of transparency.
I received an interview invitation from a no-reply email address, which made it difficult to ask for clarification. The invitation stated that the interview type would be “Telephone/Online Interview,” but instead of providing a meeting link (such as Zoom or Google Meet), it included a physical address. This created confusion about whether the interview would be conducted online or in person.
Additionally, the interview invitation was sent only one day prior (H-1), and just a few minutes before the end of their working hours. This left very limited time to prepare or seek clarification.
On the day of the interview, I did not receive any further communication or instructions. There was no follow-up email, no call, and no meeting link provided. Surprisingly, the next day I received a rejection email stating that I was unsuccessful, without having had the chance to attend any interview.
Overall, the process felt unorganized and lacked clear communication. I hope the company can improve their recruitment process by providing clearer instructions, proper contact channels, and timely communication to candidates.
It was okay, average. You have to take a lot of tests and they check for past experiences. Working culture is fine but depends on the country and your center.
Application process felt smooth and easy overall. Communication was clear, timelines were reasonable, and the team followed up fairly quickly with updates, making the experience straightforward and well organized professional.