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      REI

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      Customer Service Interview

      26 Aug 2021
      Anonymous interview candidate
      Columbia, MD
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at REI (Columbia, MD)

      Interview

      Hirevue before Microsoft teams interview. 6 questions, three pre recorded video questions that asks about customer service. Video chat interview had 3 questions about experiences you had in precious jobs.

      Interview questions [1]

      Question 1

      Describe a time you were faced with a problem and how you solved that problem through collaboration with others?
      Answer question

      Other Customer Service interview reviews for REI

      Customer Service Interview

      20 Jan 2022
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at REI (Houston, TX) in Jan 2020

      Interview

      easy and friendly and they make you feel comfortable and relaxed. they are also very friendly and honest with you they make you feel like you are part of the family and they help you with your mistake

      Interview questions [1]

      Question 1

      where do you see yourself in 5 years
      Answer question

      Customer Service Interview

      4 Jun 2018
      Anonymous employee
      Accepted offer
      Positive experience

      Application

      I applied in-person. I interviewed at REI

      Interview

      Very upbeat atmosphere. Gave me a sense of what it would be like to work there. A phone call, then a group appointment/orientation and then a one to one appointment.

      Interview questions [1]

      Question 1

      Availability
      Answer question