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      QatarEnergy

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      QatarEnergy interviewsQatarEnergy IT Service Desk Agent interviewsQatarEnergy interview


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      IT Service Desk Agent Interview

      11 Sept 2025
      Anonymous interview candidate
      Doha
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at QatarEnergy (Doha) in Sept 2025

      Interview

      Five members were in the interview panel asked Mostly technical questions in focuses on Service Delivery to customer support KPI measurements asked about currently my job role and as per the resume which I have mentioned inside. moreover actual time interview were 1 hour but we spended 1.15 minutes approximately at the end of interview they said i.will.be contacted by HR or if 2nd interview required will let you know it was on 8.9.2025 and I am still.waiting for their response let's see what happened either I ghosted or may be they have decided with other so far Hoping for the best.

      Interview questions [1]

      Question 1

      Tell me about your Self What if manager having difficulty with their one of display screen blinking issue ITIL KPI measurements of SD Agents What is SLA vs OLA Ping and Telnet difference Scenario based several questions How to see Users is part of which group? Etc
      Answer question