I applied online. The process took 1+ week. I interviewed at Progressive Insurance (Riverview, FL) in Jun 2016
Interview
Online tests, then phone interview, then 2 1 on 1 interviews with different managers and call observing for 1 hr. About a week after the interview I got the call for the job offer.
Interview questions [1]
Question 1
Tell me about a time when you had to follow a policy on something you disagreed with.
Tell me about a time when you had to overcome objections with your customer.