I applied online. I interviewed at Progressive Insurance (Atlanta, GA) in Sept 2020
Interview
Interviews at Progressive use the star format, and are conductive virtually. During the virtual interview, it is common to use notes while you're being asked the interview questions. I would recommend structuring your interview answers around decision-making, time management, diversity, and inclusion, as well as negotiations.
Interview questions [1]
Question 1
tell me about a time a customer was not satisfied about the decision you made, and how you went about resolving the issue