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      Plusnet

      Part of BT Group

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      Related searches: Plusnet reviews | Plusnet jobs | Plusnet salaries | Plusnet benefits
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      Technical Support Interview

      5 Dec 2022
      Anonymous employee
      Sheffield, England
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at Plusnet (Sheffield, England) in Jan 2019

      Interview

      Two stage Telephone interview Then final stage interview with team leader Competency questions Asks you for your understanding of the role and the company. Was hired on the same day of final interview - companies who hire on spot or that fast tend to have a high turn over - which can confirm - they have a high turn over

      Interview questions [1]

      Question 1

      Why do you want to work for PlusNet? How would you deal with irate and frustrated customers?
      Answer question

      Other Technical Support interview reviews for Plusnet

      Technical Support Interview

      26 Feb 2018
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Plusnet

      Interview

      Online application followed by a 45 min phone interview and 30 mins face to face interview. Had to wait for the face to face interview as the interviewers weren't aware that interview is taking place that day!! But otherwise it was a friendly easy interview

      Interview questions [1]

      Question 1

      Give an example of when you had a difficult customer and what was the outcome
      Answer question

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