It was casual, we sat on the couch and the manager at the time asked me about my customer service skills. I came in person and was offered the job in a couple of days.
They asked the typical interview questions — there were two rounds of in person interviews. Prep answers for the most common interview questions and you will be fine. They get back to you within a reasonable timeframe.
Interview questions [1]
Question 1
Tell me about a time when a customer was being difficult and how you handled it.
I applied online. The process took 2 weeks. I interviewed at Parachute (Brooklyn, NY) in Nov 2021
Interview
A few friendly emails, a phone interview, and then one in-person interview. They were very respectful, clear and communicative about the role. It seemed like an understanding and good culture. I definitely liked the vibe.