PFSweb Customer Service Representative CSR interview questions

It was a job fair going on earlier in the day. So there was not too many people, but just enough to where I had to wait. Got to interview for Altria. Night Supervisor asked me about my availability and then 3 questions. Then she told me she would extend the job offer. There was suppose to be a skill assessment. But the computers were being weird. So after I get that done, I should find out if I scored high enough or not

While working for PFSweb, we serviced recovery includes answering questions about placed orders, tracking shipments, processing returns, among other things. Assisting customers with placing orders for customers and assisting with service recovery.