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      Patient Service Representative Interview

      28 Jul 2020
      Anonymous employee
      Los Angeles, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Optum (Los Angeles, CA) in Jul 2020

      Interview

      They called me to schedule a pre screening interview and after that i was scheduled to do an online video meeting. The online meeting was about 30 minutes long, it was mostly based on customer service so they asked a lot of questions on handling customer situations.

      Interview questions [4]

      Question 1

      Tell me a little bit about yourself
      Answer question

      Question 2

      What are your strengths and weaknesses?
      Answer question

      Question 3

      What do you know about Optum?
      Answer question

      Question 4

      What is important in teamwork
      Answer question

      Other Patient Service Representative interview reviews for Optum

      Patient Service Representative Interview

      5 Oct 2022
      Anonymous employee
      Seattle, WA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Optum (Seattle, WA) in Oct 2021

      Interview

      Really standard interview they asked me more about the job responsibilities and if I can handle it but I mostly was asked about the schedules and if i could handle the many cases

      Interview questions [1]

      Question 1

      Can you handle a fast paces environment.
      Answer question

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