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      Technical Support Analyst Interview

      18 Nov 2018
      Anonymous interview candidate
      Manila, Manila
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at OpenText (Manila, Manila) in Nov 2018

      Interview

      There are two in interview and exam. First, I was asked for HR interview and exam. HR interview is all about your resume. Exam was about Math, Logic, Windows, UNIX, and SQL Last interview is the hiring manager.

      Interview questions [1]

      Question 1

      Everything about the resume
      Answer question

      Other Technical Support Analyst interview reviews for OpenText

      Technical Support Analyst Interview

      15 Jun 2018
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at OpenText (Bengaluru) in May 2018

      Interview

      I am basically from India, I have applied through a job portal and received call from HR with in a week. HR is so responsive and professional. Few times interview was cancelled from my end due to some technical issues, but he marked his professionalism and rescheduled it by giving me a second chance. There was initially a technical round of interview from onsite which would check the technical skills and based on the performance further rounds of interview depends. I have cleared the 1st round. Later round of interview was with couple of managers and a 2nd technical round from the senior technical analyst. All the interview questions were expected and cleared with no hurdle. After a week, i have received email from HR on my selection with the company and required few documents to further proceed with the process. After a week again, received a conditional offer letter from the company. They requested for some documents and hired a third party company for background screening purpose, and the process took 2 weeks to get completed. Upon successfully completed with bgv, it took a week for them to verify the bgv report and the conditional offer has been levied and they sent a final offer of appointment letter.

      Interview questions [1]

      Question 1

      As i am from Middleware background, and even they required a candidate who has hands on experience with Tomcat container. Questions related to Apache Tomcat & Application support related questions along with linux and networking commands, and application related errors and troubleshooting,
      Answer question
      2

      Technical Support Analyst Interview

      30 Dec 2015
      Anonymous employee
      Waterloo, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at OpenText (Waterloo, ON) in Feb 2015

      Interview

      Position was advertised online. Phone interview and an in-person interview.The phone interview will consist of a few standard HR questions and then some technical questions pertaining to basic UNIX commands. The in-person interview will consist of a test with questions which cover basic commands on UNIX/Windows operating systems. There is also a background check and education verification. This process takes about ten days to complete.

      Interview questions [1]

      Question 1

      You are asked some basic technical questions about UNIX on the phone interview. During the in-person interview you are given a basic quiz on various operating system commands.
      Answer question
      5

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