It began with the standard questions about how your personality and previous experience matches up with the job. Then a tour around the department to see work required for the job, and possibly a test to see how you know the product your selling. Creating an outfit or picking a product for certain customers needs.
I applied online. The process took 1+ week. I interviewed at Nordstrom (Kansas City, MO) in Aug 2018
Interview
I applied online. Got an email for a phone interview about a week later. Then a live interview 2 days later. Offer came 2 days after that by phone call
I applied online. The process took 2 weeks. I interviewed at Nordstrom (San Francisco, CA) in Feb 2015
Interview
I applied online, got an email to schedule a phone interview. The phone interview lasted around 20 minutes. Then had an in-person interview with department manager and the store manager that lasted around 25 minutes.
Interview questions [1]
Question 1
What is your past experience working in a customer service role.