I applied online. The process took 2 weeks. I interviewed at Nordstrom (Bloomington, MN) in Jul 2011
Interview
I applied online, and within a week or two, I was contacted by HR and asked to set up a phone interview. After my phone interview, I was contacted within days to set up an in-person interview. I met with the HR manager, as well as two department managers about open positions. I was contacted within another few days to set up my third and final interview. I was then contacted the day after my third interview, and was offered a full time position.
Interview questions [1]
Question 1
Please describe your experience with gaining customer or client loyalty.
Very easy. Hired during seasonal so as long as you have an interest in working there and can go above and beyond for a customer that is what they care about!
Interview was easy and straightforward. They just want to get to know you, especially how customer service forward you are. Mainly consisted of a call with HR. They talked a little bit about the company and the role, certain benefits, location of office, etc.
Interview questions [1]
Question 1
Describe a time you had a difficult experience with a customer.
Great job love the manager made it through college highly recommend to anyone looking to have a fun work environment front of house of best but I always helped out on the floor to get to know the others