The process took 3 days. I interviewed at Nordstrom in Oct 2010
Interview
Got a phone interview two days after applied online. Basic questions like why do you want to work here and what's your strength-weaknesses. Scheduled for the face-to-face interview right after the phone conversation. The actual interview went well with all 3 managers. More in-depth questions that you need to be prepared before you went in like: explain the situation when you handled difficult customers..etc
Interview questions [2]
Question 1
describe the situation when you are to handle a difficult customers
Very easy. Hired during seasonal so as long as you have an interest in working there and can go above and beyond for a customer that is what they care about!
Interview was easy and straightforward. They just want to get to know you, especially how customer service forward you are. Mainly consisted of a call with HR. They talked a little bit about the company and the role, certain benefits, location of office, etc.
Interview questions [1]
Question 1
Describe a time you had a difficult experience with a customer.
Great job love the manager made it through college highly recommend to anyone looking to have a fun work environment front of house of best but I always helped out on the floor to get to know the others