Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      NTT DATA

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: NTT DATA reviews | NTT DATA jobs | NTT DATA salaries | NTT DATA benefits | NTT DATA conversations
      NTT DATA interviewsNTT DATA Service Desk Technician interviewsNTT DATA interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Service Desk Technician Interview

      28 Nov 2024
      Anonymous interview candidate
      Ashburn, VA

      Other Service Desk Technician interview reviews for NTT DATA

      Service Desk Technician Interview

      15 Nov 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at NTT DATA (Ashburn, VA) in Sept 2024

      Interview

      Three step process: HR call, Supervisor call, Onsite interview. Straight forward interview process involving both technical and behavioral questions. Their position is a NOC role advertised as Service Desk seemingly to downplay the importance and level of responsabilities involved, compensation does not match responsabilities.

      Interview questions [2]

      Question 1

      How would you assist a user with a blue screen on startup?
      Answer question

      Question 2

      User calls and their Outlook is not working, how would you proceed?
      Answer question

      I applied through a recruiter. The process took 4 weeks. I interviewed at NTT DATA in Sept 2022

      Interview

      A recruiter reached out to me to see if I was interested in a level 1 position. They wanted to verify the amount of years of experience I previously had. I was directed to take a couple of assessments before continuing. After the assessments, I was asked if an hourly wage offer and full-time was acceptable to me. After confirming I received a more official interview from NTT DATA directly. The interview was with the manager and the team leader for the position they wanted me for. That interview was very straightforward. it was only 20-30 minutes. Just standard behavioral interview questions. Later I would receive an official offer letter.

      Interview questions [1]

      Question 1

      Q: They asked for clarifications on gaps in employment. Q: Asked about times I went above and beyond. Q: Asked about times I dealt with difficult customers. Q: Asked about how I handled issues with coworkers and managers.
      Answer question