NHS 24 Call Handler interview questions

Interviewers (only 2) were very nice and made me feel comfortable. Loads of time to think and they would repeat the question if unsure. There was time to ask questions at the end and they also asked following questions to what I was explaining which felt very engaging and like they really cared about what I was saying.

It was not too tense but brief. The interview lasted for about 45 minutes. majorly scenario-based questions. Tell me about a time you worked as a team? Tell me about a time you went above and beyond for a customer?