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      NHS 24

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      NHS 24 Reviews

      3.1

      51% would recommend to a friend

      (193 total reviews)
      avatar

      Angiolina Foster

      36% approve of CEO

      35% positive business outlook

      Ratings by category

      3.6

      Compensation and benefits

      3.3

      Diversity and inclusion

      2.9

      Work/Life balance

      2.8

      Culture and values

      2.7

      Career opportunities

      2.5

      Senior management

      NHS 24 has an employee rating of 3.1 out of 5 stars, based on 193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NHS 24 employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      193 reviews
      4.0
      6 Jul 2026

      Great people, but challenging out-of-hours schedule

      Call handler
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with, nice environment, supportive management. The out of hours nature of the work can be beneficial if you have a family and need to work around another person who is also working.

      Cons

      The hours, it is almost all out of hours which can be hard, very hard to switch shifts with others. working all the bank holidays can be hard on the family.

      3.0
      29 Jun 2026

      Good job shame about management

      111 call handler
      Recommend
      CEO approval
      Business outlook

      Pros

      Great colleges to work on the variety of shifts

      Cons

      Shame that TM/management feel that they are better than everyone else yet they do not have a clue what call handlers have to put up with. Shifts can be very close together with late finishes with the dept making them up not having a clue as to how tough the turn around on shifts are as they dont do shifts

      Viewing 1 - 3 of 193 Reviews
      Related searches: NHS 24 jobs | NHS 24 salaries | NHS 24 benefits | NHS 24 interviews
      ReviewsNHS 24 reviews

      Glassdoor has 201 NHS 24 reviews submitted anonymously by NHS 24 employees. Read employee reviews and ratings on Glassdoor to decide if NHS 24 is right for you.