I had difficulty with my laptop. The online interview was to be conducted at 9 a.m. At 8:21, my laptop crashed. I’ve had use of my Office 365 program for nowhere near 365 days. By 9, I had my spouse trying to whisper suggestions. I could view a woman onscreen but was not sure where the audio was coming from. At 9:15, it was agreed that the interview was cancelled due to technical difficulties. The interviewer was well poised, alert and very patient. I hope I was able to convey my most serious, yet calm facial expression, avoiding any panic or wish to climb under my desk. Clearly, my internet connection and relationship with Android and PC need work. I sent a heartfelt apology but I’ve never heard back. Too bad, I’ve heard Menkes is a great place to work.