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      Marks & Spencer

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      Related searches: Marks & Spencer reviews | Marks & Spencer jobs | Marks & Spencer salaries | Marks & Spencer benefits
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      Customer Assistant Interview

      9 Oct 2014
      Anonymous interview candidate
      No offer
      Positive experience

      Other Customer Assistant interview reviews for Marks & Spencer

      Customer Assistant Interview

      9 Jun 2026
      Anonymous interview candidate
      London, England
      No offer
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Marks & Spencer in Oct 2014

      Interview

      Applied online, told I was successful straight after application then told when they had job interviews available online with time slots that you can book. However, they are first come first serve and go quickly. I then had the interview with an employee there where I was immediately told that the job had been taken but there was the option to still do an interview without having to complete the process of interview again if there was a new position available. So, I decided to go ahead with the interview where I had a role play activity to do where I was given some information about a M&S style business and had to memorise the information then preform the role play with the interviewer. Then you are given the chance to review yourself with what you did well and what went wrong. I failed the role play because I missed a small detail but they said they were overall impressed by my role play. Due to me failing the role play that didn't continue to interview questions. However, they were still very kind and friendly and offered me lots of feedback.

      Interview questions [1]

      Question 1

      Being asked information for the role play and having misread it.
      Answer question
      2
      Positive experience
      Average interview

      Application

      I interviewed at Marks & Spencer (London, England)

      Interview

      Very chilled out interview with a few questions about simple stuff like what you would do in a confrontational event. Really nice interviewer, felt more like a chat than an interview.

      Interview questions [1]

      Question 1

      What would you do if a member of the public was being confrontational?
      1 Answer

      Customer Assistant Interview

      18 Jun 2026
      Anonymous interview candidate
      Glasgow, Scotland
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Marks & Spencer (Glasgow, Scotland) in Jun 2026

      Interview

      The interview lasted about 40 minutes, with a lot of questions about how you have handled situations previously and why you are a good candidate for them. Overall, an average interview just come prepared with the latest news and up to date product knowledge of the company.

      Interview questions [1]

      Question 1

      When is a time you took ownership for something that you didn't have to.
      Answer question

      Customer Assistant Interview

      28 Jun 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Marks & Spencer in Jun 2026

      Interview

      Very relaxed, asked about 4 questions, generic ones like tell me about yourself. Then asked more skills based ones, like a time you worked well under pressure. But overall good

      Interview questions [1]

      Question 1

      A time you worked well under pressure.
      Answer question