Marks & Spencer Reviews | Glassdoor.co.nz

Marks & Spencer Reviews

Updated Oct 20, 2019

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
66%
Recommend to a Friend
73%
Approve of CEO
Marks & Spencer CEO Steve Rowe
Steve Rowe
781 Ratings
Pros
  • "employee benefits including staff discount(in 348 reviews)

  • "Good pay and nice environment to work in(in 240 reviews)

Cons
  • "I couldn't fault my experience with M&S(in 106 reviews)

  • "There are no cons except long hours(in 93 reviews)

More Pros and Cons
  1. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time

    Pros

    Good pay, friendly staff, fairly flexible working hours

    Cons

    repetitive work, not much room to grow

    Marks & Spencer2018-09-13
  2. "Great place to work with great team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for less than a year

    Pros

    Staff benefits Nice manager Good training

    Cons

    Seasonal staff need to be kept longer

    Marks & Spencer2019-10-20
  3. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in High Wycombe, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Marks & Spencer full-time for less than a year

    Pros

    Started as a Christmas temp but was then given the opportunity to become permanent Lots of overtime available Really friendly

    Cons

    Shift patterns were not flexible

    Marks & Spencer2019-10-19
  4. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant in Nottingham, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Marks & Spencer part-time for more than a year

    Pros

    Amazing pay Customers are usually very nice

    Cons

    Staff are quite old Hence may not be as fun for younger staff

    Advice to Management

    Managers higher up don’t do much

    Marks & Spencer2019-10-18
  5. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marks and Spencer Assistant in Pudsey, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Marks & Spencer part-time for more than a year

    Pros

    Staff are helpful if you get stuck and always give you ideas when needing to upsell

    Cons

    Hours can be changed without more than a week notice

    Advice to Management

    Implement atleast a two week policy where you message your employee to notify that their hours have changed

    Marks & Spencer2019-10-17
  6. "Pretty good for a part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Marks & Spencer part-time for more than a year

    Pros

    Supportive environment Good pay In depth training

    Cons

    Operations and HR especially can be very unorganised

    Marks & Spencer2019-10-17
  7. "T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Marks & Spencer full-time for less than a year

    Pros

    Good pay and staff benefits. Friendly team Good hours

    Cons

    Nothing to say as of yet.

    Marks & Spencer2019-10-16
  8. "Really good for first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Assistant in Dundee, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time for less than a year

    Pros

    Pay Hours Discount Support Money

    Cons

    None Nothing None Nothing Nothing

    Advice to Management

    Nothing

    Marks & Spencer2019-10-16
  9. "Review."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Section Manager 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marks & Spencer full-time for more than 10 years

    Pros

    Good Salary, reasonably caring about it's people.

    Cons

    Poor people management policies, mixed messages

    Marks & Spencer2019-10-16
  10. "Great business that is currently very challenged"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Director in London, England
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Marks & Spencer full-time for more than a year

    Pros

    Overall brand and business transformation

    Cons

    Corporate culture continues to be hierarchical and full of corporate treacle

    Marks & Spencer2019-10-15
Found 2536 reviews