I applied through a recruiter. The process took 2 months. I interviewed at LinTech Global (Monterey, CA) in Aug 2022
Interview
Interviewed with the Help Desk Manager only, it was not a panel interview. He asked about my background, but mainly cared about my customer support experience, rather than my technical.
Interview questions [1]
Question 1
One of the questions I got was, how I would help/respond to an upset customer whether it was over the phone, or in person.