Labcorp interview questions in Gaithersburg

General customer service questions.

Covance uses targeted selection interviewing. The questions are always in a format of something like, "Tell me about a specific time that you had to deal with a customer complaint. What was the situation, how did you handle it, and what was the resolution?" You must answer all parts of the question and be as specific as possible. If you haven't given all the information needed they will ask follow up questions in order to get the details.