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      Kaiser Permanente

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      Kaiser Permanente interviewsKaiser Permanente Patient Account Specialist - Hillsboro, OR interviewsKaiser Permanente interview


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      Patient Account Specialist - Hillsboro, OR Interview

      10 Aug 2015
      Anonymous employee
      Portland, OR
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Kaiser Permanente (Portland, OR) in Jul 2015

      Interview

      Applied online, 24 hours later completed assessments, 48 hours after assessments email for interview. Went in for the interview(panel) and offered a contingent offer upon background and drug screen. Completed all this within the 48 hours I was required, and the next day I received a voicemail advising that the job offer had been rescinded due to my references. I have used the same references for my last 3 positions- and never a problem. I contacted all references and they stated that they never received a call from the screening group (First Advantage)? All previous references/managers and I are still in "good standing" and I have never left an employer other than resignation or lay off. CONFUSED!!!???!!!

      Interview questions [1]

      Question 1

      Tell me about yourself? Name a time when you have dealt with a difficult customer and what did you do to diffuse? What are your strengths? Why should we hire you?
      Answer question
      2

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