The process took 2 days. I interviewed at Kaiser Permanente (Stockton, CA) in Aug 2008
Interview
First I received a phone call to take an aptitude testing consisting of reading comprehension, computer literacy, and typing speed. If you pass the aptitude test then you fill out an application. They called me the next day with a brief phone interview and then scheduled an in person interview. I had two individual interviews with two supervisors. The second supervisor I met with told me the pay and benefits offered with the position. I received a call two days later from the recruitment offering me the position.
I applied online. I interviewed at Kaiser Permanente (Sacramento, CA) in Aug 2022
Interview
You are first sent an email to take an assessment once you pass the assessment you will receive another email in which they will schedule you for an interview. If you are a selected candidate you are then selected for a job offer
It was easy with a few pre selected questions asked. Very strong emphasis on applicable questions that deal with call center related scenarios. Overall not too bad and aligns with call center role related questions.
Interview questions [1]
Question 1
What would you do in a situation where you cannot understand what the member is verbalizing to you?
I applied online. The process took 4 months. I interviewed at Kaiser Permanente (Sacramento, CA) in Jun 2022
Interview
It’s a series of about five questions about yourself and your skills. Then it’s about five scenario questions about how would you handle certain calls. Then they ask you do you have any questions for them to answer.
Interview questions [1]
Question 1
How do you think you would fit into working at Kaiser in this position.
