Panel style phone and in person interview. Had to answer about 10 questions in a small amount of time and not miss any of the questions. Also during the pandemic it was a MS teams interview.

This position received 750 applicants. They called me about 1 wk after applying and had me take a test online. After that, I was scheduled for my interview about 4 days later. It was a panel style interview with Managers from Nationals, Large, Phone Team & Membership Accounts. There was 4 managers and they had a 2 page sheet with about 6 questions. As soon as you answer, they start writing down everything you say, even if you ask a question like "When can I expect to hear a result", they will answer you, but not until they wrote it down first. I heard 2 days later from the recruiter that I was offered the position & I accepted. Background check took about a month, and since they have new hire training only once monthly, my start date was pushed back 2 months.