Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Jhana

      Acquired by Franklin Covey

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Jhana reviews | Jhana jobs | Jhana salaries | Jhana benefits
      Jhana interviewsJhana Customer Success Manager interviewsJhana interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      EducationPlus
      4.0★Compensation and benefits
      Infinity Capital
      5.0★Compensation and benefits
      avatar
      Pratheeksha Teaching Centre
      5.0★Compensation and benefits

      Customer Success Manager Interview

      19 Apr 2017
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through other source. I interviewed at Jhana (San Francisco, CA)

      Interview

      There are 4 rounds 1)Interview 2) Another interview and Email Exercise ---They give you a scenario, and an email and mock data set. You are supposed to go through the email, correct it. and then go through the mock data set, and reformat this. You have 20 mins. then, they will give you feedback, and you have 10 more minutes to go over the stuff again. And then thats it. 3) Another Interview + Revenue Project 4) Panal Interview + References I did not get passed round 2. Someone here on GD left a comment saying they felt their interview was used as a marketing study. I was asked one time to look at the homepage, and they had a feature and they asked me how I would change that feature and make clients use it more. The company seems really really great.Interviewer was very nice, as were the employees in the SF office. I think anyone would be very happy working here. Its a tough vetting process, but its an employers market right now so companies get to be picky. The only con to this was I asked for feedback, after they said they will not be moving forward, and have not received anything. It was a generic email "thanks, we decided to move forward with someone else" This is a little upsetting, as I feel that if you invest time in interviewing, they should at least give you a reason (if asked). How else can someone grow, if they are not told that there were certain areas/qualities they lacked that pushed someone forward? To give the benefit of the doubt, its only been a week, maybe i will hear back. If i do, i will update this review.

      Interview questions [7]

      Question 1

      How do you like change?
      Answer question

      Question 2

      How do you solve/approach a problem?
      Answer question

      Question 3

      Aside from money, what motivates you for work?
      Answer question

      Question 4

      What have you learned recently?
      Answer question

      Question 5

      Talk about a time you failed?
      Answer question

      Question 6

      Tell me about yourself?
      Answer question

      Question 7

      What have you learned in your former jobs, that you have brought over to your new jobs?
      Answer question