Unnecessarily long. We're asked the same questions just in different wording by two separate people. Was left with an agent to listen to a call and was left there for over an hour. Wasn't given any expectation when leaving, was just showed to the door.

Non technical questions on walking a customer through an issue. They also had a scenario where you would look at a picture and describe to the interviewer how you would put it together. They focus in customer service but training is tax and systems heavy.