6y
Hi there, I'm sorry for the delayed follow up on this one. The video interview is uncomfortable for a lot of people and we've tried to help candidates prepare and manage expectations through informational content on our blog and intro videos. While we (and many companies) make use of the video interview to get to candidates at scale and give everyone a chance to communicate their interests and experiences relative to the requirements of the role, I appreciate your push that we not completely sacrifice the human element in our process. Thanks for the candid feedback and for your push for us to get better here, I appreciate it.
Best,
Becky