Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HubSpot

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: HubSpot reviews | HubSpot jobs | HubSpot salaries | HubSpot benefits | HubSpot conversations
      HubSpot interviewsHubSpot Customer Support Specialist interviewsHubSpot interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Support Specialist Interview

      10 Jan 2018
      Anonymous interview candidate
      Cambridge, MA
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot (Cambridge, MA) in Dec 2017

      Interview

      The whole process took about 4 weeks with Christmas/New Years in the middle. I imagine it would have been a quick 3 week process without the holidays. I applied online with a referral and was contacted quickly to set up a phone interview in the next few days. At the end of the call I was told I would be moving onto the second round, and was able to schedule that via email for the next week. The second round consisted of another phone interview, and a separate tech demo where I answered some questions and did a role playing scenario based around some tasks I had been given to do between interview rounds. Within a day or two I was told I would be moved onto round 3, which I had to schedule for two weeks later due to the holidays. The third round consisted of going into the office and meeting with three separate managers after getting a brief tour of the office. Holiday inconveniences aside the whole process was very speedy and clear. The recruiters promptly updated me via email with everything I needed to know between rounds and answered all of my questions in a timely manner. After being told I did not get an offer I received some useful feedback informing me why, and what I might benefit from working on moving forward.

      Interview questions [1]

      Question 1

      Describe a time at work you were faced with a task you did not know how to do or a question you didn't have the answer to
      Answer question
      4

      Other Customer Support Specialist interview reviews for HubSpot

      Customer Support Specialist Interview

      1 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at HubSpot

      Interview

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Customer Support Specialist Interview

      22 Apr 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026

      Interview

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.

      Customer Support Specialist Interview

      12 Sept 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HubSpot

      Interview

      Long hiring process; about 3 to 4 rounds in total. First was with HR for screening call. She was very friendly and professional. Good experience and she even gave me feedback post-interview to help me improve.

      Interview questions [1]

      Question 1

      Why do you want to join HubSpot?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Apple
      4.2★Compensation and benefits
      avatar
      Honeywell
      4.0★Compensation and benefits
      avatar
      DONE by NONE
      3.8★Compensation and benefits
      avatar
      YES
      3.9★Compensation and benefits