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      Customer Support Specialist Interview

      8 Jun 2017
      Anonymous interview candidate
      Singapore
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through university. I interviewed at HubSpot (Singapore) in May 2017

      Interview

      Overall, the interview process was pleasant! The interviewers definitely wanted to make sure that there was a good fit. There were 4 stages: 1. Video interview 2. Phone interview with HR 3. Phone interview with Head of Support 4. Interview at their offices - which included a demo on their product and 3 interviews with the Head of Support, Head of Services and Senior Implementation Specialist respectively.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question
      2
      avatar
      HubSpot response
      9y
      I really appreciate you taking the time to write a review of your experience with our Singapore office, which is a growing one here at HubSpot! While you didn't reach the outcome you hoped, I'm glad you found our interview process to be a good experience and that you felt your interviewers were committed to ensuring there was a mutual fit for the role. Best of luck in your future career endeavors! - Becky

      Other Customer Support Specialist interview reviews for HubSpot

      Customer Support Specialist Interview

      1 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at HubSpot

      Interview

      It is a 5 step interview process, with the 1st one being a phone screening, then a video call/interactive assignment, and then finally three 30 minute back to back interviews for the 3rd and final round.

      Customer Support Specialist Interview

      22 Apr 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HubSpot in Apr 2026

      Interview

      Three rounds: -Screening with recruiter -Technical (live troubleshooting with a manager) -Behavioral (3-30 minute interviews with managers) The recruiter offers prep sessions before the 2nd and 3rd rounds. Take advantage of them as they’ll explicitly walk you through how to prepare.

      Customer Support Specialist Interview

      12 Sept 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at HubSpot

      Interview

      Long hiring process; about 3 to 4 rounds in total. First was with HR for screening call. She was very friendly and professional. Good experience and she even gave me feedback post-interview to help me improve.

      Interview questions [1]

      Question 1

      Why do you want to join HubSpot?
      Answer question

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