I recently interviewed for the Customer Success Partner role at Hotel Map, and the process was refreshingly clear and straightforward, taking just a week. Chris from HR was incredibly kind and supportive, and Magnus, the VP of Customer Success, was equally impressive—patient, professional, and always willing to explain, while maintaining a warm and approachable demeanor.
What stood out the most was their willingness to provide honest feedback. This is something I’ve learned not to take for granted, as in previous experiences, I often had to request feedback and rarely received anything meaningful.
Although I didn’t get the job, I’m genuinely grateful for the experience and the opportunity to learn more about Hotel Map’s product. I’ll definitely be booking my hotels through event organizers’ sites from now on!
A huge thank you to the team, and I truly wish more companies had people like them. Wishing you all the best!
Valeria