I applied online. The process took 5 days. I interviewed at Hilton (Conway, SC) in Jun 2014
Interview
Received call from HR after I applied online about 2 days before. HR rep was very friendly, and gave a mini interview over the phone. HR rep is looking for personality over anything on the phone, so be energetic and personable. She told me at the end of call that I would be going forward for an in-person interview and I would receive an email from her to schedule it. Interviewed 3 days later with two FD mangers. Very friendly and ask straightforward questions. (Why Hilton?, Tell me about a time you had an angry customer? Why should we hire you?) Got a call back the same day that I got the job.
Interview questions [1]
Question 1
Questions were pretty straightforward, nothing out of the ordinary. Most difficult question was, tell me about a time where you had a crisis at work and you had to think on your feet.
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Interview questions [1]
Question 1
How would you handle a guest upset with their room?
The interview process just asked about relevant skills and how to apply tohenm to tjhe job. The interview was fast and very easy, especially in this job market, etc. etc.
