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      Full-Time Customer Care Associate - Remote Interview

      27 Mar 2017
      Anonymous employee
      Amarillo, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Hilton (Amarillo, TX) in Mar 2017

      Interview

      The process was over the computer with your recorded answers. This was a first for me, and a little intimidating. But all in all, it was fairly easy. They were basic interview questions, and if you go through the practice questions, and feel comfortable with them, you will do fine.

      Interview questions [1]

      Question 1

      When was a time that you had to deal with a unhappy or hostile customer, and what was the outcome?
      11 Answers