I applied online. The process took 2 months. I interviewed at Hilton (Cleveland, OH) in Apr 2016
Interview
There was a meet and greet to share information about the company. Then the open positions they were hiring for were posted and the hiring manager for each position was available to answer questions about the position. Two weeks later we were able to apply online for the position we were interested in. About a month later, the actual interview took place. Everyone who applied online came in for an interview. We were called one by one to interview with the HR Associate for the position we applied for.
Interview questions [1]
Question 1
Describe a stress situation and how you prepared for it and what was the outcome.
I applied online. I interviewed at Hilton (Lagos) in May 2026
Interview
The interview process was professional and well organized. The interviewer asked questions about my customer service skills, communication, experience, and ability to handle guests. I also learned more about the company culture, responsibilities, and expectations for the Guest Service Agent role.”
Interview questions [1]
Question 1
How did your did I handle a situation when the quest was angry
Interview took place in the afternoon. It was a straightforward interview process which felt more like a conversation and the interviewer was very polite. Asked various questions - a mix of competency and motivation questions.
I applied through university. I interviewed at Hilton (Orlando, FL) in Feb 2025
Interview
If you're yourself, the interview is a breeze. They look for honest, outgoing, and problem-solving individuals. Reaching out is an important step of getting hired post-interview. May be difficult to get responses if there is entry level experience depending on the hotel. Reaching out is the best bet.
Interview questions [1]
Question 1
Have you ever worked in a hospitality field before?
