I sent in a cover letter with my CV and answered the questions about my experience, motivations and why I would be a good fit for this role on a digital form when they posted the job then had an online interview
I interviewed at Henderson Group (Ahoghill, Northern Ireland)
Interview
2 person panel. store manager and HR fairly informal and the entire process was pleasant. Questions focused mainly on situations that may arise on the job as well as general teamwork and why would you want to work for the company questions.
Interview questions [1]
Question 1
How would you deal with a customer who has been sold an incorrect good and is becoming aggressive towards you or other members of staff
Online interview
There was a Range of questions to do with experience in retail, times you worked in customer service and explaining a moment where you worked within a team and what the outcome was