I applied online. The process took 2 months. I interviewed at Harrods (London, England) in Oct 2016
Interview
Submit an online application, followed by psychometric questions. If successful you're invited for a video interview. The next step is an interview with recruiters at Harrods in London. You'll have to show your team-work attitude through presentations, group games and role play. Once it's done you'll have to wait few days to get an offer.
Interview questions [1]
Question 1
- Why Harrods?? Motivation, Ambition...
- Group Games
- Role Play
I applied online. The process took 2 weeks. I interviewed at Harrods (London, England) in Sept 2016
Interview
First had to complete online interview which was fairly straight forwards. Then received an invitation to a video interview the next day which involved 30 seconds prep for each question. I received an invitation to the assessment centre an hour after completion of the video interview
I applied online. The process took 3 weeks. I interviewed at Harrods in Dec 2015
Interview
Consists of online application, online situational judgement test, (if successful) a telephone interview, (if successful) an assessment centre. At the assessment centre you were given information about Harrods and what it's like to work there over the Christmas period. Afterwards, you introduce yourself, take part in a group task, then sell a product they give you for 30 seconds. The process was fairly simple and as long as you have researched the company, the questions they ask shouldn't be a problem/ difficult. Be as confident as you can and show them you care about providing their excellent customer service.
Currently waiting on an outcome of the assessment centre. Can take up to 10 days for them to let you know.
What 3 expectations do customers have of the service we provide when they come to Harrods? What new initiative can you think of that Harrods can offer?