Harrods Reviews

3.3

44% would recommend to a friend

(2,093 total reviews)
avatar

Michael Ward

59% approve of CEO

38% positive business outlook

Harrods has an employee rating of 3.3 out of 5 stars, based on 2,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harrods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews
2.0
31 May 2026
Recommend
CEO approval
Business outlook

Pros

Certain people who work there we very nice

Cons

My experience was disappointing, largely due to poor management and a lack of support. Looking back, there were warning signs during the interview process, where the interviewers appeared disengaged and uninspired by their own roles. A significant portion of my time was spent creating presentations that seemed to have little purpose or impact, which felt like a poor use of time and effort. The overall atmosphere within the team was one of low motivation and limited enthusiasm. My manager showed very little empathy, support, or genuine interest in my development. I often felt unheard, undervalued, and questioned my own abilities despite bringing relevant skills and experience to the role. Constructive feedback did not appear to be welcomed, and the working relationship deteriorated whenever alternative views or suggestions were raised. I was left managing responsibilities independently after only two weeks while my manager was on holiday, with very little guidance or discussion about my future, objectives, or career progression. There were no meaningful development conversations during my time there, and surprisingly, no exit interview or feedback session when I left. It's a shame, as there were other teams within the business that appeared far more engaging and aligned with my interests. Unfortunately, my experience within this particular team was draining, demotivating, and ultimately disappointing.

5.0
28 May 2026

I love working at Harrods!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team, great opportunities, such as fun company to work for! Discount is great too!

Cons

Not many opportunities for progression unfortunately.

Viewing 1 - 3 of 2,093 Reviews

Glassdoor has 2,388 Harrods reviews submitted anonymously by Harrods employees. Read employee reviews and ratings on Glassdoor to decide if Harrods is right for you.