I applied online. The process took 1+ week. I interviewed at Gusto
Interview
I had 4 interviews total and worked with two recruiters. The whole process was very open, everyone I talked to was very kind and easy to speak with. The interviews were more personal and did not feel like they were reading a script. I really enjoyed the whole process. Henry and Tate were such awesome and communicative recruiters and I greatly appreciated that.
Interview questions [3]
Question 1
Tell me about a time you had to deal with a difficult customer?
I applied online. The process took 4 weeks. I interviewed at Gusto (Denver, CO) in Jun 2025
Interview
Disappointing Outcome After Positive Feedback
I went through four interviews for a role at Gusto, not including the phone screening. Throughout the process, I was repeatedly told I seemed an excellent fit for the position. Each interviewer was friendly, and I put much effort into preparing and showing up as my best self.
However, after all that time and positive feedback, I was rejected without a clear explanation. It was a disappointing and frustrating experience, especially considering how much time and energy I invested. Being told you're a great fit only to be passed over without closure makes the whole process a considerable waste of time.
I expected more transparency and respect from a company that promotes values like empathy and a people-first culture.
Interview questions [1]
Question 1
What type of voicemail would you leave for a customer?
I applied online. The process took 2 weeks. I interviewed at Gusto (Denver, CO) in Jul 2019
Interview
The in-person interview was about 3.5 hours long, and I was interviewed by multiple different people. Everyone here was so kind and welcoming! Coming to Gusto definitely leaves a great first impression!
Interview questions [1]
Question 1
How do you think your past experience can transfer into this role?
