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      Technical Support Specialist Interview

      25 Aug 2017
      Anonymous interview candidate
      San Jose, CA
      No offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. I interviewed at Google (San Jose, CA) in Aug 2017

      Interview

      The most cool, calmed, and collected hiring manager I ever had for the interview. I have learned so much from him about the team during the short interview. This deepened my desired to be part of this new team about to be built.

      Interview questions [1]

      Question 1

      How would you handle angry customers?
      Answer question
      5

      Other Technical Support Specialist interview reviews for Google

      Technical Support Specialist Interview

      9 Jul 2023
      Anonymous interview candidate
      Declined offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Google

      Interview

      Online, situational with questions to learn how you think. Provide a specific story and you have to walk them through how you think about it. Mostly sales related and customer related.

      Interview questions [1]

      Question 1

      How do you solve problems
      Answer question

      Technical Support Specialist Interview

      19 Oct 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Google in Aug 2022

      Interview

      The preliminary call with the recruiter was friendly. I was informed of the interview stages which were 4. After the 1st stage, I had to send a reminder for feedback on the interview I did and informed of the hiring freeze, so I would not be going forward with the interview. I had friends who finished all four stages and received the same news. The interview process was cut short due to the hiring freeze. An organization like Google should know if they are looking to employ and the available slots for employment.

      Interview questions [1]

      Question 1

      What are the factors of slow speed?
      Answer question

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