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      Director of Customer Support Interview

      6 May 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Gong in May 2025

      Interview

      Hiring Manager was pleasant but clearly communicates on a different wavelength than nearly every GTM leader I've ever met. The Interview Difficulty options should have "Incomprehensible" as an option. Disjointed interview with zero continuity, questions were ambiguous and illogically grouped. At one point I was asked 3 questions in a row with no opportunity to respond and expected to remember all 3 questions and respond cogently.

      Interview questions [1]

      Question 1

      Explain your approach to people.
      Answer question