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      Support Engineer Interview

      28 Oct 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at GitHub

      Interview

      Had one two-part interview with a recruiter and completed written evaluation. Interviewer was very friendly and easy to talk to, and asked relevant questions. The written evaluation was slightly time consuming, taking about 1 hour to complete.

      Interview questions [1]

      Question 1

      What experience do you have in relaying information between customers and a back-end team?
      Answer question
      1

      Other Support Engineer interview reviews for GitHub

      Support Engineer Interview

      9 Dec 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at GitHub

      Interview

      Several interviews across 4-5 weeks. You must sign an NDA about the process. Everyone I talked to was personable, technically knowledgeable and welcoming. I would have been very happy to work here but received another great offer before the last interview.

      Interview questions [1]

      Question 1

      Cannot provide details but questions were related to real world support issues.
      Answer question
      1

      Support Engineer Interview

      7 Dec 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at GitHub in Nov 2022

      Interview

      Wow! My heart goes out to the folks who have applied for this role and have been ghosted. Especially during such a time when communication needs to be prioritized so folks can navigate their next steps. I too have been ghosted going on 3 weeks now after submitting the tech assessment. After having a lovely first encounter with the GH recruiter and hearing all about the wonderful benefits and other "fluffy" things they provide employees - you get all excited and want to give it your all to stand out. Truthfully, after reading several other interview reviews, I have been discouraged and have decided to move on to other companies that are transparent with their communication and expectations. It was told to me that the process takes two to four-ish weeks because of the extensive background check they have to do and other factors but if folks are lucky to even get an offer it may be after 2 months at this rate. It's just sad that a company that claims to celebrate prosperity, differences, culture, and more has this annoying flaw (maybe more in other areas) of ghosting candidates when we spend so much time and energy trying to get interviews. It's disrespectful and unfair to be left in the dark. My question to you is how would you feel if the tables were turned.

      Interview questions [1]

      Question 1

      Similar to the interview questions other Support Engineer candidates have posted. I feel as though I cannot spend more time writing it here as it won't truly help the cause for change in how recruiters here communicate.
      Answer question
      3

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