I recently applied for the position and was promptly invited to a phone interview where I was asked questions about info on my resume. I was given information about the job, the salary, the hours, the training and attendance expectations. It all went very well and I was scheduled for the next step which I was told would take 3-5 hours. This consisted of a typing test, a computer multi-tasking test and a personality test. The typing test was ok. The multi-tasking test involved a fictitious medical company where you had to answer either online or phone scenarios. It was a little confusing however I passed all 3 & was told to wait approx. 1 hour to speak with someone from HR. This next step involved speaking with a HR rep for approx. 45 min. There were numerous "what would you do" questions as well as others. The next day I was notified by e-mail to set up another appointment but shortly after, I received a voice message saying the e-mail had been sent in error & that I would not be moving on to the next step. Sure to say I was a bit disappointed but also a bit annoyed at their mistake. I realize Geico is a big company and from what I was told offer great benefits and pay but their hiring process could be a bit more personalized.

It took 1 month all together from 4/16/25 to 5/13/25. Pretty lengthy process. Step 1: 30 min behavioral-situational based assessment. The type of assessment they had me take really didn't have much to do with the actual role which was a tad bit frustrating. Step 2: 30 minute interview. Be prepared to know your job history. The recruiter began by discussing the role, training expectations and she asked some behavioral questions. There are 2 role play scenarios. I know I did well in the interview, I was told by the recruiter she would endorse me to the hiring manager however on 5/13/25, I received a rejection letter 2 weeks after the interview (after being told it would take only 1-3 business days to hear back) which is disappointing considering I was qualified and I interviewed well.